Patient Participation Group (PPG)

Join Our Patient Participation Group (PPG)

At Hanley Primary Care Centre, we believe in putting our patients at the heart of everything we do. That’s why we’re excited to invite you to be part of our Patient Participation Group (PPG). Our PPG is a platform where patients and practice staff come together to collaborate, share ideas, and work towards enhancing our services and patient experience.

Join Our Patient Participation Group (PPG)

Our Patient Participation Group (PPG) is a team of patients who work in partnership with the practice to help shape and develop the services we offer. It’s a collaborative space where we explore ideas, share perspectives, and work together to improve patient experience.

What’s it for?

  • To support the development of new services and initiatives
  • To help ensure our care reflects the needs of our community
  • To strengthen communication between patients and the practice
  • To build a shared understanding of how we can improve together

Who can join?

Any registered patient is welcome. Whether you’d like to attend meetings regularly or just contribute occasionally, your involvement makes a difference.

If you’re interested in joining or want to learn more, please contact reception or email us at [insert contact details]. We’d love to collaborate with you!

Upcoming PPG Meeting:

  • Date: 31st October
  • Time: 5-6pm
  • Location: Online – Microsoft Teams

Past PPG meeting minutes

View our 20th May 2025 PPG minutes here

View April’s PPG meeting in our new community garden here

View our 12th November 2024 PPG minutes here

View our 3rd September 2024 PPG minutes here

Why get involved?

  • Contribute your thoughts, suggestions, and ideas to enhance our services.
  • Take part in conversations about healthcare initiatives and policies.
  • Shape the decisions that impact your care and overall experience.
  • Collaborate with other patients and practice staff to create positive change.

By joining, patients will:

  • Have the chance to propose improvements and address concerns that can prompt action.
  • Gain a clearer understanding of how Hanley Primary Care Centre functions.

In turn, the Practice will:

  • Establish improved communication with patients.
  • Foster the potential for a respectful and mutually beneficial relationship.

The PPG group is not for the following

Discussing personal or individual healthcare issues

Not valuing other members contribution and viewpoints